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About Us

Supplementstogo is an interactive website that allows the customer to expand much further than just buying supplements.

Supplementstogo provides customized nutritional, supplemental & training advice that will enhance the customers purchase. When the customer comes to our site not only do they have the power to purchase the best supplement products on the web but they also can seek the advice of professionals that know how to get results.

Whether it is a question about the products, quick questions about training or nutrition or a full blown training and nutritional program Supplementstogo offers it. Supplementstogo cares about making the customer happy and strives for results, especially the ones who visit the site.

Email Customer Service: Supplementstogo
All emails received between 9am - 3pm Eastern time will be answered within 2 hours. All received after 3pm eastern time will be answered the following business day.

SHIPPING AND BILLING INFORMATION
CREDIT CARDS

We accept visa, MC, Discover, and AMEX.


SECURE ORDERING during checkout process.

Please make sure you input your correct billing address for your credit card ( this is the address your credit card bill is sent to). If you want it shipped to a different address than the bill to address, please state reason under comments. We may have to call you to verify.


TAXBy default no Sales tax will be added to your order unless you reside in the state of Georgia. Then the standard 6% rate will be applied.


SHIPPINGAll in-stock orders are shipped within 24-48 hrs. If an item is out of stock and is not expected within 48 hours, we will email you and give you a projected ship date. Please make sure you provide a correct shipping and email address on your order.
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DAMAGES/SHORTAGESAll orders are photographed with a digital camera and tripled check for accuracy. All shortages are to be reported within 24 hours of receipt. Please keep the original carton. Please report all damages within 24 hours so we may file claim with shipper. Email us at customerservice@supplementstogo.com


RETURN POLICY Since we are a wholesaler and sell at rock bottom prices, we cannot accept returns on opened merchandise. All un-opened merchandise can be returned within 10 days for exchange or credit. Customer is responsible for all shipping charges on returns. All returns are subject to a 20% restocking fee. No returns on special orders. Mail returns to (Supplements to go c/o Return Dept. 23005 N 15th Avenue, Suite 101 - Phoenix, AZ 85027)

CANCELLATION POLICY Cancelling Orders. Orders can be cancelled before they are shipped for a 10% processing fee. Orders that have been shipped can not be cancelled and must be returned by the customer for a 20% restocking fee. Filing a chargeback with your credit card company and receiving the package is a felony. STG reports all internet crime to the proper authorities and turns the person over for to our collection lawyers. Customers filing chargebacks are responsible for all fees incurred to collect the debt.

ADDRESS
Supplementstogo.com
355 Brogdon Road, Suite 206 Suwanee, GA 30024

1-623-321-1523 Fax Line

customerservice@supplementstogo.com